Cancellation & Refund Policy

Professional work may begin after an order is accepted. Refund eligibility therefore depends on the stage of work completed. Government, authority, payment-gateway and other external charges already incurred are non-refundable to the extent they cannot be recovered. Any approved refund is returned through the original or agreed payment method after review.

Important: Service-specific requirements, statutory charges and authority procedures may change. Filnexa confirms the applicable requirements before submission.